FAQ
Here you’ll find answers to the most common questions about our products, shipping, care instructions, and more. We’re here to help you experience SEEKNIUM with peace of mind and clarity.
Products
All our items are handcrafted by Tibetan artisans using natural materials and traditional techniques, sourced directly from the Himalayan region.
While crystal healing does not replace medical treatment, many believe crystals help promote positive energy, emotional balance, and deeper meditation.
Choose based on your intention—whether for meditation, protection, healing, or chakra alignment. Each stone or seed carries its own energy.
Use & Care
Yes, we recommend cleansing regularly using moonlight, Tibetan incense, or sound vibrations (like a singing bowl) to maintain spiritual energy.
Absolutely. Our pieces are both beautiful and functional—perfect for daily wear to help maintain mindfulness and balance.
In Tibetan tradition, a broken mala can signify a completed cycle of intention. You may cleanse and keep it, or contact us for a respectful repair.
Shipping & Orders
Delivery time varies by location but usually takes 7–15 business days.
Yes, once your order is shipped, you will receive a tracking number to monitor the delivery status online
Please contact us within 24 hours of placing your order if you need to make changes or cancel. We’ll do our best to assist.
Returns & Support
Yes, if your item is unused and you contact us within 7 days of receipt, we’ll help arrange a return or exchange.
If your item arrives damaged, please send us photos and contact us within 48 hours. We’ll replace or refund it promptly.
You can reach us via email or the contact form on our website. We respond within 24 hours.
Amazing Value Every Day
Items prices that fit your budget
Successful Customer Service
We work with a focus on 100% customer satisfaction.
All Payment Methods
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